Free delivery Australia-wide · 100-night trial
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Help

Contact us

We're a small Australian team and we'd love to help. Email is the fastest way to reach us, and a real person always replies.

Email us

  • hello@sleepingbunny.com.au
  • Monday–Friday, 9am–5pm AEST.
  • We reply within one business day.

Private appointments

Prefer to talk it through, or see and feel a pillow in person? Private appointments are available on request — email us and we'll arrange a time that suits you.

Before you email

  • Have an order question? Include your order number so we can help faster.
  • Trial or return? The Trial and Returns pages walk through the steps.
  • Warranty claim? Warranty lists exactly what to send.
  • Quick question? The FAQ answers the most common ones instantly.

Still need a hand? Email hello@sleepingbunny.com.au — Mon–Fri, 9am–5pm AEST. We reply within one business day.